We conducted interviews with Ms. Connie Yoh and Mr. Rahim Bin Daem which both are successful entrepreneurs. Both are in different business line which is corporate custom uniforms and Bridal Services Company. We interested with this two company because both of this entrepreneurs are good in communicate with the customer.
The objective of this report is to get key point on how they give good services to the customers. Although, we get the idea on how they communicate with the customer which is both good in communication. Besides that, we find out on how they always keep good relationship between customers. As marketing student, we want to know on how they run their business smoothly. Besides that, we interested to know with what should and shouldn’t do to become successful entrepreneur. Other than that, we can improve our communication skill with society.
Brief Description of The Chosen Job
Y.K.L and Y Enterprise has developed a reputation for providing quality corporate custom uniforms for any organization, especially government sector. As are a family business, Y.K.L and Y Enterprise strive to offer creative solutions, reliability and exceptional service to their customers. They offer a wide range of promotional products far beyond uniforms including:-
II. custom made shirt and silk print shirt,
III. silk screen,
IV. badges and button badges ,
V. corporate gifts,
VI. canner of all size,
VII. bunting of all size
VIII. synthetic paper/sticker
IX. custom corporate uniform
X. mug printing
XIII. and plaque
Y.K.L and L Enterprise goal is to ensure the right product arrives at the right time at the right price, they will always provide efficient, excellent and promising service and their customers will always be supported. To achieve this be a creative exchange of ideas serving as a consultant, rather than order taker. To ensure customer get quality and fulfill their need, an...