Module CU2546 – The role of the health and social care worker.
1.Understand working relationships in health and social care
A working relationship differs from that of a personal relationship on the grounds that a working relationship has set boundaries and rules that must be adheard to so as to maintain professionalism, such as not dicussing personal information with other co-workers, keeping to company policies and codes of practice. Also keeping a certain sense of disascosition from your fellow co-workers (you may work with them but you dont want them knowing the ins and outs of your life) . A working relationship has no emotional conection where as a personal realtionship does, in the form or family, friends, loved ones...etc.
The different types of working relationships you may encounter within a health and social care setting could be,
-Management (line manager, team leaders)
-Fellow collegues, you would however address management with more formality than you would a fellow co-worker.
-Visiting health care proffesionals, such as doctors, dentists, nurses...etc.
-Family members of a service user.
2. Be able to work in ways that are agreed with the employer
it is important to adhere to the agreed scope of the job role as it allows you to understand your own limits and understand the boundaries within your speciffic job role. It also gives you the chance to understand your own level of competency within a desired area, and sets out a 'map' of training that may or may not be needed so as to better prepare you for key tasks that if not properly trained in could cause harm to yourself and others around you.
It is important for an employee to know where all up to date copies of company policies, procedures and guidelines are kept so as to maintain an understanding of all things important to their job roll. All company information relevent to agreed ways of working must be made readilly availiable due to the 'Freedom of information...